Returns & Cancellation

Take note: returns are accepted up to 14 days from the stamped date of shipment if the item is in original condition.

Address:                                                                                                         

Collections KB Returns                                                                                        P.O. BOX 1033                                                                                             GONZALES, CA. 93926.

Please include our Collections KB post card and the packing invoice and select the appropriate box for return.

Customer is responsible for return shipping, Collections KB is not responsible for any shipping  fees or lost/untraceable shipments.  We recommend mailing your return using a carrier that offers tracking service.

Consider: All return merchandise must be in it's original condition with Collections KB tag attached.  All items must be NEW, UNWORN, UNWASHED, no visible signs of wear such as: makeup, deodorant stains, fragrances, etc.

All items accessories and jewelry are FINAL SALE.

Please understand that all returns that do not comply with our return policy will be shipped back.

 Cancellation:

Unfortunately, we are unable to cancel an order once it has been placed.  This will allow us to pack your orders efficiently and to minimize errors.  It is advisable to check your order before placing it.